Working
Policy Name | Brief Description |
---|---|
Introduction | Welcome Pack |
Customer Procedure | Customer Service Guidelines In-stores |
Delivery Procedure | How to handle stock deliveries |
Drive-off Procedure | What to do in case of a Drive-Off on the forecourt. |
Till Float Procedure | Till Float Procedure |
Keyfuels via Terminal IF YOU NEED TO PERFORM A MANUAL TRANSATION, FOLLOW THE BELOW GUIDE Manual Keyfuels Transaction | How-to for the Keyfuels machine |
Lottery & Scratch Cards Procedure | Lottery & Scratchcard sales |
Menzies Papers Procedure | Menzies Paper deliverys & returns |
PayPoint Procedure | PayPoint Procedure NB. CASH ONLY ALLOWED! |
Staff & Customer Respect Procedure | Staff & Customer Respect Procedure in-store & online (Work Groups) |
Staff Purchases | Staff Purchases in stores. |
Staff Vigilance Procedure | Staff Vigilance Procedure for Drive-off and theft prevention |
Visitors to Site | Visitors to site - Sign in book |
Store Stock | Store Stock levels & rotation |
Calor Gas Procedure | Calor Gas Sales |
Cigarette & Alcohol Procedure | Sale of cigarettes, alcohol and solvents procedure |
Contact for Sickness & other issues | Contact guidelines for sickness & general contact |