Guides & Documents

Company Handbook

 

INTRODUCTION

Fuel and Drive Off Procedures

DRIVE OFF PROCEDURE

CALOR GAS

Shop Procedures

LOTTO PROCEDURE

CIGARETTE & ALCOHOL PROCEDURE

MENZIES PROCEDURES

PAY POINT PROCEDURES

FLOAT PROCEDURE

YOUR STORES & STOCK

VISITORS TO SHOP

Staff Procedures

RESPECT PROCEDURE

CUSTOMER PROCEDURE

STAFF PURCHASES

STAFF VIGILANCE PROCEDURE

CONTACT PROCEDURES

Staff Policy

HEALTH AND SAFETY POLICY

CASH FLOAT POLICY

PAYPOINT POLICY

RESPECT POLICY

VISITORS POLICY

VIGILANCE POLICY

SITE DELIVERY POLICY

CIGARETTE BREAK POLICY

EQUIPMENT RETURN POLICY

MENZIES POLICY

LOTTERY AND SCRATCH CARDS POLICY

CUSTOMER SERVICE POLICY

CIGARETTE AND ALCOHOL SALES POLICY

MOBILE PHONE POLICY

UNIFORM POLICY

ONLINE FORMS PROCEDURE GUIDE FOR MANAGERS

Manager Zone Walkthrough